Nov 30, 2022 3:25 AM
I'm creating a public app for an integration but im still getting this error once i try to install the app.
The URL is:
https://app.hubspot.com/oauth/23477576/authorize?scope=crm.objects.owners.read+crm.objects.contacts....
And my scopes on app are those:
Can someone help me to understand why is not working?
Solved! Go to Solution.
Dec 5, 2022 9:15 AM
The fix was remove all scopes on app and add just in install URL
Dec 5, 2022 9:15 AM
The fix was remove all scopes on app and add just in install URL
Nov 30, 2022 4:19 AM
Hi.
I think your 'URL' scope is insufficient.
URL's scopes: 8
app scpoes: 16
Your 'authorize URL' is copy from app 'Auth settings'?
If not, please copy and use this.
Thanks.
Nov 30, 2022 10:28 AM
Tried with the one provided from Auth settings and still the same (this is one created from a plugin provider) but i get same response with both URLs.
Also tried to remove the scopes from "optional scopes" and is the same
Dec 1, 2022 12:28 AM
'the one provided from Auth settings'
Can you paste the authorize url? ( copy from app setting )
URL 'scopes' count is same as app 'selected scopes?
Thanks.
Dec 1, 2022 2:14 AM
This is the one copied from auth tab:
https://app.hubspot.com/oauth/authorize?client_id=545f27e5-53c5-48ec-8002-5605ecaf3d78&redirect_uri=...
Still causes the same message
Dec 1, 2022 3:04 AM
Thank you for auth URL.
URL scopes is same as app scopes.
so, Is your account has required scopes?
please check below.
If you can authorize with minimum scopes (like 'tickets' only ),
your account doesn't have enough scopes.
Dec 1, 2022 10:10 AM
Thanks!
Where i can check or change account scopes?
Dec 1, 2022 7:19 PM
Please check this.
https://knowledge.hubspot.com/settings/edit-user-permissions
Please search your own account, and check your permission.
Dec 2, 2022 10:14 AM
Hi @skimura
I'm already a super admin, so i should have all permissions