APIs & Integrations

JeroenCloudCTI
Participante

Inbound calling app Beta - usesCallingWindow setting doesn't work

Hi all,

I found out about the Beta feature of enabling the calling SDK to also take inbound calls. This page explains that the app will be in a separate window by default, but that it's also possible to have it as a widget on the Hubspot site:

JeroenCloudCTI_0-1733393115055.png

I've added the usesCallingWindows setting to my app (set to false), but it is still opened in a separate window.

This setting does not seem to be working, am I missing something?

 

Here are my current app settings:

JeroenCloudCTI_2-1733392254213.png

 

 

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Jaycee_Lewis
Gerente da Comunidade
Gerente da Comunidade

Inbound calling app Beta - usesCallingWindow setting doesn't work

Hey, @JeroenCloudCTI  👋 One question — did you go into your portal and join the Beta — Receive Inbound Calls via Calling Apps in HubSpot?

 

CleanShot 2024-12-06 at 08.56.10@2x.png

Talk soon! — Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

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JeroenCloudCTI
Participante

Inbound calling app Beta - usesCallingWindow setting doesn't work

Hi @Jaycee_Lewis, yes I did!
It enabled me te open my calling app from the inbound call button where that wasn't possible before, so the beta seems to be working.
It's just that the windows cannot be made a widget like before anymore.

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