Jun 16, 2021 2:48 PM
Hello good afternoon! Looking for some direction to see if HubSpot allows Inbound Call VOIP/Contact integration. I see that it offers call controls integration thru the calling-extensions-sdk for outbound(https://developers.hubspot.com/docs/api/crm/extensions/calling-sdk) and (
, but I don't see anything on Inbound besides that it is on the reviewed/roadmap dated May last year and it is a shortcoming of the StubHub. (https://community.hubspot.com/t5/HubSpot-Ideas/Handle-inbound-incoming-calls-in-HubSpot/idi-p/14232) and (https://community.hubspot.com/t5/APIs-Integrations/Support-inbound-call-in-VoiP-integration/m-p/3292...)
When I called into your Sales Department natively when a inbound call comes in it doesnt populate the screen. Looking for help on seeing if the inbound cal screen pop can be done with an API or not.
Jun 16, 2021 9:25 PM