We were using Intercom so far & now, are switching to HubSpot. Is there an API or example for us to import our Intercom conversations into HubSpot conversations?
We have found HubSpot a great solution & the only bottleneck we see is how to import our Intercom conversations.
If you have development resources though, you can use our Engagements API to add notes, calls, tasks, and activities to the contact timeline. If this is not a possibility then I recommend working with a CRM integration provider like Bedrock Data or Scribe who can help you migrate all your CRM data into HubSpot, including timeline events.