Import email conversations using hubspot api

New Member

Hello team,

We were using Intercom so far & now, are switching to HubSpot. Is there  an API or example for us to import our Intercom conversations into HubSpot conversations?

We have found HubSpot a great solution & the only bottleneck we see is how to import our Intercom conversations. 

Awaiting your response.

Thanks & Regards

1 Reply 1
Community Manager

Hi @Lekhraj,


Currently, it is not possible to import chats conversations into HubSpot. 


However, as per this forum thread:, where my colleague Relabidin mentioned that:



If you have development resources though, you can use our Engagements API to add notes, calls, tasks, and activities to the contact timeline. If this is not a possibility then I recommend working with a CRM integration provider like Bedrock Data or Scribe who can help you migrate all your CRM data into HubSpot, including timeline events.