Just found out that Illinois (a 2 party consent state) is on the auto-record list for the call feature (meaning that phone calls are auto recorded.) This is a huge issue for us as it exposes us to direct legal noncompliance.
Please take care of this immediately. The law has been in place for more than a year now.
Thanks! I know it's a complicated issue (apparently there was a 2015 amendment that may open Illinois up to being a one party state in terms of phone calls but remain a two party state in terms of in-person private meetings.) Whatever - I wish the whole thing were done at a federal level one way or the other. Until then, we just have to make sure we keep ourselves covered.