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Iframe in a CRM extension card

Occasional Contributor

I have been using the CRM extension API to add some information cards to Companies with no problems.
However I know want to include an image in the card. I can see the LinkedIn integration uses an iframe to load up data into the card area. Is there a public extension available to accomplish this same thing or is that a private API for LinkedIn only?

8 Replies
HubSpot Moderator

Hey @tonygoodchild, I can't quite visualize what you mean by including an image in the card -- just so I can see what you mean, can you send me a screenshot of how that looks? With the CRM extension api, you can set an iframe to pop up after clicking on an iframe action, but not directly onto the sidecard itself

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Occasional Contributor

Hi Connor, ideally I would like to create an iFrame inside the card - similar to the LinkedIn integration (as per attached image).

If that isn't possible, I have mocked up a screenshot of how an image would look. I would want to be able to specify the URL of an image to be shown across the width of the card (see attached example with a map image)

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HubSpot Moderator

Hey @tonygoodchild, looks like this is a feature only the Sales Navigator has access to. One thing you can do, though, is create an iframe action (i.e. a button/link) that you can click to open up an iframe modal to show your image. This is the only possible workaround at the moment.

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Occasional Contributor

Thanks @Connor_Barley,

Do you know if it is in a roadmap at all?
Having it in the modal popup doesn't suit what I'm trying to achieve.

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HubSpot Moderator

Hey @tonygoodchild, not in the cards at the moment, but can pass along this feedback. Can you give me your use case and why the current setup doesn't fit your needs?

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nq
Regular Contributor

Totally agree. We are working on a deal right now that needs this for data display as well. Users don't like to have to click, they like to see it when they open a company record. With iFrame we would have formatting options and fit all the information on the screen.

 

This is where Saleforce still has a huge edge, not only do you have control over the look & feel but also you can have it in the main panel and not just in a side panel. So a lot more flexibility.

 

Hopefully HubSpot will listen and consider at least expanding to Sales Navigator like functionality (iFrame) to be more competitive when trying to accomodate a Salesforce account ready to make the transition.

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Regular Contributor

Hubspot ... can we get a little creative with visuals here? The look is so bland it hurts my eyes. Why not let us add some interest with logos and graphics? If its good for LinkedIn...

nq
Regular Contributor

Yep, totally agree. If it can be done for LinkedIn it should be opened up for others to bring the same great experience to other apps and datasets that are willing to go through the development effort to enahcne the user experience.

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