APIs & Integrations

devpartner
Miembro

I have been facing error named "hub doesn't have access to some HubSpot features that are required by this integration. Please contact the integrator."

I have started to face this issue with all my Hub-ID's which worked a month back with the same scopes.

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Derek_Gervais
Exmiembro de HubSpot
Exmiembro de HubSpot

I have been facing error named "hub doesn't have access to some HubSpot features that are required by this integration. Please contact the integrator."

Hi @devpartner,

I can see all of the scopes you're mentioning checked off in your app, but the portal that I actually need is a test/production Marketing/CRM portal that you're unable to install the integration to. It's likely that the portals experiencing this issue don't have access to the appropriate tools; for example, you'd see this error if you tried installing your app to a Free Marketing/CRM portal, since it requires scopes that those portals don't have access to )e.g. social, content).

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devpartner
Miembro

I have been facing error named "hub doesn't have access to some HubSpot features that are required by this integration. Please contact the integrator."

Hi @Derek_Gervais

Do you have any suggestions on this one?

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devpartner
Miembro

I have been facing error named "hub doesn't have access to some HubSpot features that are required by this integration. Please contact the integrator."

Hub ID - 2229678 and an example of Scope would be for Basic OAuth Functionality and Read from Business Intelligence API along with having "Read from and write to my": Contacts, Forms, Social, Content, and Reports enabled

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Derek_Gervais
Exmiembro de HubSpot
Exmiembro de HubSpot

I have been facing error named "hub doesn't have access to some HubSpot features that are required by this integration. Please contact the integrator."

Hi @devpartner,

Can you give me an example Hub ID and the scopes you're requesting?

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