APIs & Integrations

EKao
Participante

I can't use HTML or Markdown in Timeline event template

resolver

As the title, even on the website stating we can use it, I'm not sure why it's not taking my code. 

 

This is what I put in the detail template. 

 

<html>
<body>
RMA number: {{ RMANUM }} <br />
RMA Date: {{ RMADate }} <br />
RMA Detail: {{ RMADetail }} <br />
</body>
</html>

 

It treats everything as text. I just want to get the linebreak working. 

 

Thanks. 

0 Avaliação positiva
1 Solução aceita
dennisedson
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

I can't use HTML or Markdown in Timeline event template

resolver
0 Avaliação positiva
3 Respostas 3
dennisedson
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

I can't use HTML or Markdown in Timeline event template

resolver

@EKao 

Did you happen across this solution?

0 Avaliação positiva
EKao
Participante

I can't use HTML or Markdown in Timeline event template

resolver

Hi @dennisedson , 

 

Thanks for responding. Unfortunately, it's still not working for me. 

I'm really confused right now. 

 

Thanks. 

0 Avaliação positiva
dennisedson
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

I can't use HTML or Markdown in Timeline event template

resolver

Perhaps @kizus can assist 🙏

0 Avaliação positiva