I can't use HTML or Markdown in Timeline event template

EKao · ‎Jan 14, 2022

As the title, even on the website stating we can use it, I'm not sure why it's not taking my code.

This is what I put in the detail template.

<html>
<body>
RMA number: {{ RMANUM }} <br />
RMA Date: {{ RMADate }} <br />
RMA Detail: {{ RMADetail }} <br />
</body>
</html>

It treats everything as text. I just want to get the linebreak working.

Thanks.

dennisedson · ‎Jan 18, 2022

Did you happen across this solution?

dennisedson · ‎Jan 18, 2022

Did you happen across this solution?

EKao · ‎Jan 18, 2022

Thanks for responding. Unfortunately, it's still not working for me.

I'm really confused right now.

Thanks.

dennisedson · ‎Jan 24, 2022

Perhaps @kizus can assist 🙏

APIs & Integrations