APIs & Integrations

EKao
Participant

I can't use HTML or Markdown in Timeline event template

SOLVE

As the title, even on the website stating we can use it, I'm not sure why it's not taking my code. 

 

This is what I put in the detail template. 

 

<html>
<body>
RMA number: {{ RMANUM }} <br />
RMA Date: {{ RMADate }} <br />
RMA Detail: {{ RMADetail }} <br />
</body>
</html>

 

It treats everything as text. I just want to get the linebreak working. 

 

Thanks. 

0 Upvotes
1 Accepted solution
dennisedson
Solution
HubSpot Product Team
HubSpot Product Team

I can't use HTML or Markdown in Timeline event template

SOLVE
0 Upvotes
3 Replies 3
dennisedson
Solution
HubSpot Product Team
HubSpot Product Team

I can't use HTML or Markdown in Timeline event template

SOLVE

@EKao 

Did you happen across this solution?

0 Upvotes
EKao
Participant

I can't use HTML or Markdown in Timeline event template

SOLVE

Hi @dennisedson , 

 

Thanks for responding. Unfortunately, it's still not working for me. 

I'm really confused right now. 

 

Thanks. 

0 Upvotes
dennisedson
HubSpot Product Team
HubSpot Product Team

I can't use HTML or Markdown in Timeline event template

SOLVE

Perhaps @kizus can assist 🙏

0 Upvotes