APIs & Integrations

MtenKlooster
Member

Hubspot typeform wordpress intergration

I'm using embed typeforms with the hubspot typeform intergration. And it works (partly) the submitted forms get send to hubspot. But in hubspot i see the following message:

 

The cookie needed to link form submissions to existing contacts isn't being sent. You'll need to ask your developer to update the integration for this form.

 

I used these steps to setup the embed forms. https://www.typeform.com/help/a/track-the-source-of-embedded-typeforms-with-hub-spot-for-advanced-us...

 

But I don't understand how to make the cookies work is there a special cookie i need to setup for hubspot?

 

hubspot_utk: hubspotCookieValue,
hubspot_page_name: document.title,
hubspot_page_url: window.location.href,

I see the 3 above values i can also seed these in typeform embed forms but I dont understand the hubspot_utk: hubspotCookieValue part. Can the hubspotCookieValue be something else like general website cookie?

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2 Replies 2
dennisedson
Community Manager
Community Manager

Hubspot typeform wordpress intergration

@MtenKlooster , do you have the tacking code installed on the site?  Information on the topic is available here

Thanks,

Dennis




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MtenKlooster
Member

Hubspot typeform wordpress intergration

I'm using the plugin https://wordpress.org/plugins/leadin/ so tracking code is loaded on the site

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