APIs & Integrations

AllenPront
Member

Hubspot Wordpress plugin keeps on disconnecting my account

Hi,

I know this is a recurring issue with the Hubspot plugin but is there any updates about the accounts keeps on disconnecting in the plugin?
Its kind of annoying since it looks like everything the plugin has an update, we need to reconnect our accounts.

Can we ask the reason why it keeps on disconnecting? I saw all of the forums that you guys are trying to resolve the issue by asking more details but didn't mention anything what could cause it.

Also, when can we expect a version where it this will not happened again?

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chighsmith
HubSpot Moderator
HubSpot Moderator

Hubspot Wordpress plugin keeps on disconnecting my account

Hi @AllenPront!

Thanks for reaching out to the Community.

Can you confirm that your WordPress Plugin meets all of the requirements mentioned in this similar post from @Humashankar?

I'd also recommend to take a look at the following post where users have faced similar issues in the past:
Post 1
Post 2
Post 3

Lasltly, can you confirm that your Wordpress security keys are up to date? Here is a similar forum post (external to Hubspot) that I found regarding this!

Best regards,

Cassie
Hubspot Community Team







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