APIs & Integrations

apayne38
Member

Hubspot Tracking Code to Duda

SOLVE

Hi,

 

I'm after some help in how I add the tracking code for chat box to my Duda Website, I added the code to <body> for the whole site as instructed, and I have a chat flow set up for one of the pages. Do I need to add code to that particualr page as well??  (image doesn't have code embedded, just for illustration)

 

Duda 1.PNG

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1 Accepted solution
WendyGoh
Solution
HubSpot Employee
HubSpot Employee

Hubspot Tracking Code to Duda

SOLVE

Hey @apayne38,

 

If you've added the HubSpot tracking code on the whole site, you do not have to install the tracking code again on the specific site. Additionally, have you set your chatflows to show on the specific page (https://knowledge.hubspot.com/conversations/create-chatflows - refer to the '2. Target - decide where the live chat should appear' section)?

 

Are you seeing that the chatflow isn't appearing on that particular page?

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2 Replies 2
WendyGoh
Solution
HubSpot Employee
HubSpot Employee

Hubspot Tracking Code to Duda

SOLVE

Hey @apayne38,

 

If you've added the HubSpot tracking code on the whole site, you do not have to install the tracking code again on the specific site. Additionally, have you set your chatflows to show on the specific page (https://knowledge.hubspot.com/conversations/create-chatflows - refer to the '2. Target - decide where the live chat should appear' section)?

 

Are you seeing that the chatflow isn't appearing on that particular page?

0 Upvotes
apayne38
Member

Hubspot Tracking Code to Duda

SOLVE

Hi Wendy,

 

Thanks! All sorted now!

 

BR

 

Adam

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