APIs & Integrations

ImtiazSohail
Member

HubSpot iFrame is not maintaining my site session.

I have created CRM Card in which I have added custom action for IFrame. Actually, I want to load data from my site in the HubSpot iFrame. Whenever I open my site in the iFrame it redirects to my site's login page. I think this is happening because HubSpot iFrame is not picking up my site session from the browser. After that, I logged into my site, and it again redirects to my login page. I analyzed that using HubSpot iFrame, the session for my site is not maintained each time. Please provide me with a solution.

8 Replies 8
WayneAccord
Member

HubSpot iFrame is not maintaining my site session.

this problem is now exacerbated by Chorme's latest https://developers.google.com/privacy-sandbox/3pcd/storage-partitioning

One change would be if primary actions can simply open links instead of iframe cards. I don't believe it's possible to do that now w/ the platform?

0 Upvotes
MiaSrebrnjak
Community Manager
Community Manager

HubSpot iFrame is not maintaining my site session.

Thank you all for your comments on this thread. 

I've been in touch with the product team and there are unfortunately no updates that we could share here as the team had to prioritize other projects. I can, however, confirm that this is still on their radar. 

I'd recommend following/subscribing to the Developer Changelog to get informed about any upcoming updates. 

 

Thank you for your understanding. 

Mia, Community team 


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0 Upvotes
prateekjain
Participant

HubSpot iFrame is not maintaining my site session.

I'm facing the same issue

0 Upvotes
MiaSrebrnjak
Community Manager
Community Manager

HubSpot iFrame is not maintaining my site session.

Hi @ImtiazSohail

 

Thank you for reaching out to the Community!

I've checked internally and I can confirm that this is a limitation of the CRM cards tool. Website logins currently don't work in the iframes for CRM cards. The team is working on a fix, but there is not a timeline as to when this will be rolled out. I'll keep monitoring the progress and update this thread as soon as a fix is implemented. 

Thank you for your understanding! 

 

Mia, Community team 


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
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andriusch
Member

HubSpot iFrame is not maintaining my site session.

Hello @MiaSrebrnjak , any updates on this issue?

0 Upvotes
izivanovic
Member

HubSpot iFrame is not maintaining my site session.

Hi @MiaSrebrnjak 
do we have any news related to this issue?
6 monhs passed so 🤞

Thank you in advance.


0 Upvotes
bjblock
Member

HubSpot iFrame is not maintaining my site session.

Hi @MiaSrebrnjak ,

Is there any update on this?  I have the same need.  This seems like a fairly common requirement - authentication within the iframe rendered from the CRM card.  I would love to know when there will be a fix or if there's a recommended workaround.  Thank you.

0 Upvotes
MiaSrebrnjak
Community Manager
Community Manager

HubSpot iFrame is not maintaining my site session.

Hi @bjblock

Thank you for checking! Our team is still working on a fix, I'll update this thread as soon as there is an update available. Thank you for your understanding. 

 

Mia, Community team 


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


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