HubSpot and Azure DeVops

[Markafly]

Hi, We have a succesful integration right now that will reflect, in the HubSpot ticket, the Dev related Workitem, the Status, Iteration Path and Type. It updates these in real time when an Azure user updates the Work item.

This is very useful for support to be ontop of the statuses without going back anf forth.

The probelm we are facing is when a HubSpot ticket has multiple Azure Work items.

Looking for any brainstorming or ideas for this. 

[GRajput]

Hi @Markafly 

I can think of one solution: storing the Azure data in a Custom Object. In this case, you can link more than one custom object to HubSpot Tickets if the ticket is linked to several Azure accounts.

I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.
Thanks!

[Jaycee_Lewis]

Hi, @Markafly 👋 Thanks for posting. I wasn't able to find a matching post in our community for your challenge. If you don't get a solution here, you might try posting on the Microsoft support community as well. I found quite a few HubSpot-related questions over there when researching your post. 

Hey @Doug_at_BX @johnelmer do you have any feedback or suggestions you can offer @Markafly?

Thank you very much for taking a look! — Jaycee