HubSpot Webhook with Eloqua

[abouhl]

We are creating an integration between HubSpot and Eloque where information from a form that is submitted is then run through a POST link webhook into Eloqua. We are hitting a roadblock with HubSpot populating information to the link. We have it to where the information is going to Eloqua but no actual data is populating, just the field name. Can anyone help identify the property names for HS or what we are missing? 

https://s1575097598.t.eloqua.com/e/f2?elqFormName=LGL_VineLink_ContactUs&elqSiteID=1575097598&firstN...

[WendyGoh]

Hi @abouhl,

I hope all is well with you 🙂 

Do you mind sharing with me:

• The page where the form is on
  • Is this a HubSpot form or external form?
• The set up of the webhook
• Also, looking at the link you shared it seems that the email address is invalid/incomplete; could this be the reason why the information wasn't pass into Eloqua?

[abouhl]

We are using two forms, both HubSpot. One is here: https://info.apprisssafety.com/vinelink-threshold-limit

The other here: https://apprisssafety.com/about/contact/

The webhook is set up currently by manual entry until we get the sharing but ideally will be when the two forms are submitted, and meet certain criteria, they will opt into the work flow I have for the webhook found here: https://app.hubspot.com/workflows/2880985/flow/4937536/edit

For the email, I just put in the internal names of each contact property. 

[abouhl]

Should I be using an app/OAuth method? I haven't done that yet. 

[WendyGoh]

Hi @abouhl,

Thank you for sharing with me the above information.

Gotcha, so ultimately your end goal is to trigger a workflow webhook when form is being submitted on these two pages: VINELink Threshold Limit and Contact - Appriss Safety.

Looking at the webhook post URL in your workflow, I noticed that it is using a dynamic URLs and I'd like to shed some lights here. Currently, the webhook action in workflow doesn't support customizing of the webhook payload or URL; in this case the POST request will send the full contact JSON. 

There's also a discussion here, where my colleague @Derek_Gervais shared some possible workaround.

Additionally, do check out our Workflow Extensions Overview.

If you're looking to verify request signatures in your workflow webhooks, you would need to have the following:

• Own a developer account. If you don't have one, sign up for a developer account.
• Own an app. If you don't have an app, learn how to create an app.
• Check the hash value of the signature.

Hope this helps to further clarify things!

[abouhl]

Wendy- Can you guide me on setting up an OAuth once I've created an app? I am having a hard time truly finding directions/guidance for a non-developer person to set up transfer of contact information from HS to Eloqua. I've read through a lot of material but I am not clear on the full steps involved. 

Thanks!