APIs & Integrations

Mike_Eastwood
Conseiller clé | Partenaire solutions Gold
Conseiller clé | Partenaire solutions Gold

HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Résolue

Hello,

If you're a HubSpot Partner installing the HubSpot Leadin Plugin on your clients WordPress site beware you could end up with the wrong HubSpot Portal ID (Hub ID).

Firstly, check you Plugin's Settings Page to see if you're connected to HubSpot Hub ID.

If the Hub ID is wrong you can either disconnect, and get your client to authorise the plugin.

Or, if you have database access, you can edit the WordPress Options Table (wp_options) and change the leadin_portalId to the correct ID.

Other than that minor bug the plugin is a big improvement on the previous plugin - nice work.

Fishing for Shay with @Shay_Redmond because you're listed on the WordPress Plugin Page.

Let me know if you need any more info.

-Mike

1 Solution acceptée
Shay
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Résolue

Thanks for the tag, Mike. It's been a while since I've worked with the team who own our plugin, but I've shared your feedback with them to see if they can make the plugin connection process a little clearer to avoid something like that in the future. Thanks again for the heads up!

Voir la solution dans l'envoi d'origine

6 Réponses
JanD
Participant

HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Résolue

Thanks Mike. This was really helpful

0 Votes
IsaacTakushi
HubSpot Employee
HubSpot Employee

HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Résolue

Thanks for jumping in, Shay!

Isaac Takushi

Associate Certification Manager
Shay
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Résolue

Thanks for the tag, Mike. It's been a while since I've worked with the team who own our plugin, but I've shared your feedback with them to see if they can make the plugin connection process a little clearer to avoid something like that in the future. Thanks again for the heads up!

Mike_Eastwood
Conseiller clé | Partenaire solutions Gold
Conseiller clé | Partenaire solutions Gold

HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Résolue

Hi @Shay_Redmond

Happy for the team to contact me directly...

Actually, I'd be keen to ask some questions if you can introduce me ;o)

Mike

0 Votes
IsaacTakushi
HubSpot Employee
HubSpot Employee

HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Résolue

Thanks for reaching out, @Webalite!

I've modified your post so that Shay is properly tagged.

Isaac Takushi

Associate Certification Manager
0 Votes
Mike_Eastwood
Conseiller clé | Partenaire solutions Gold
Conseiller clé | Partenaire solutions Gold

HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Résolue

Thank you @Isaac_Takushi

0 Votes