I just downloaded the Hubspot Google Chrome extension to track email opens. After testing multiple times - I have sent and opened emails to myself and friends, it still is marked at "SENT" in the prospecting tab (no pop ups or extensions are blocking the hubspot extension, I clicked "tracked", and I am using HTML).
I have also sent a tracked email to bh@hubspot.com which is what hubspot recommends in the troubleshoot forum and that is the ONLY email that was marked open!
Something is not making sense to me and hubspot does not offer support. I'm hoping someone here may have an idea of what the problem is.
Hi! @TAYLOR123 I know this primarly tracks by adding a bcc to the emails you send out
These could be being blocked by the emails you are sending these out too if the email domains dont have established history - is the email using a default hubspot domain or a custom one?
Hi! @TAYLOR123 I know this primarly tracks by adding a bcc to the emails you send out
These could be being blocked by the emails you are sending these out too if the email domains dont have established history - is the email using a default hubspot domain or a custom one?