How turned off/on "Use HubSpot mail to send notifications" via API ?

ЯЗдесь · ‎11 30, 2022

Is it possible to enable the "Use HubSpot mail to send notifications" checkbox via API?

Jaycee_Lewis · ‎11 30, 2022

Hi, @ЯЗдесь 👋 Thanks for reaching out. I can confirm this isn't a feature. I found no current endpoints for affecting this specific Inbox setting. This is only editable in app – Fallback Email Address.

Additional resource:

Conversations inbox and messages APIs (BETA)

If you have a moment, adding your suggestion to the Ideas Community and getting some upvotes will be very helpful in getting your suggestion in front of the Product team. If you add a link back to your Idea post, I'll be sure to give it an upvote to help get the ball rolling.

Best,

Jaycee

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ЯЗдесь · ‎12 1, 2022

Hi, @Jaycee_Lewis

Thanks for the reply
I am using the endpoint https://api.hubapi.com/conversations/v3/conversations/channel-accounts.
This endpoint returns the following result.

Array
(
      [id] => 317196980
     [channelId] => 1002
     [name] => support@###.eu1.r.hs-inbox.com
     [inboxId] => 197553488
     [active] => 1
     [authorized] => 1
     [createdAt] => 2022-11-30T16:35:49.619Z
     [deliveryIdentifier] => Array
          (
                    [type] => HS_EMAIL_ADDRESS
                    [value] => support@###.eu1.r.hs-inbox.com
          )

)

In this result, "active" is true, but "active" remains true always, even if the "Use HubSpot email to send notifications" option is set to true or false.

Is there a working endpoint that will return true or false

APIs & Integrations