Nov 30, 2022 7:46 AM - edited Nov 30, 2022 11:18 AM
Is it possible to enable the "Use HubSpot mail to send notifications" checkbox via API?
Nov 30, 2022 3:18 PM - edited Nov 30, 2022 3:20 PM
Hi, @ЯЗдесь 👋 Thanks for reaching out. I can confirm this isn't a feature. I found no current endpoints for affecting this specific Inbox setting. This is only editable in app – Fallback Email Address.
If you have a moment, adding your suggestion to the Ideas Community and getting some upvotes will be very helpful in getting your suggestion in front of the Product team. If you add a link back to your Idea post, I'll be sure to give it an upvote to help get the ball rolling.
Dec 1, 2022 2:07 AM - edited Dec 1, 2022 2:08 AM
Thanks for the reply
I am using the endpoint https://api.hubapi.com/conversations/v3/conversations/channel-accounts.
This endpoint returns the following result.
[id] => 317196980
[channelId] => 1002
[name] => support@###.eu1.r.hs-inbox.com
[inboxId] => 197553488
[active] => 1
[authorized] => 1
[createdAt] => 2022-11-30T16:35:49.619Z
[deliveryIdentifier] => Array
[type] => HS_EMAIL_ADDRESS
[value] => support@###.eu1.r.hs-inbox.com
In this result, "active" is true, but "active" remains true always, even if the "Use HubSpot email to send notifications" option is set to true or false.
Is there a working endpoint that will return true or false