APIs & Integrations

JGarcia8x8
Member

How to turn off auto ticket creation when the call is ended using 8x8 Integration with HubSpot?

How to turn off auto ticket creation when the call is ended using 8x8 Integration with HubSpot?

0 Upvotes
1 Reply 1
Jhonleo02
Member

How to turn off auto ticket creation when the call is ended using 8x8 Integration with HubSpot?

To turn off auto ticket creation in HubSpot when using 8x8 Integration, go to the HubSpot integration settings. Navigate to the call settings and find the option for automatic ticket creation. Disable this feature, and changes will be saved automatically. This stops HubSpot from creating tickets automatically when calls end.

0 Upvotes