I've added several Deals via Ecommerce API, there are no sync or other errors, returns were successful. I see how the number of orders on the E-commerce page is increasing but for some reason I can't find recently added Deals on Deals page. We've initially created several new pipelines + there is default basic Ecommerce pipeline as well.
How can I specify which pipeline deal should get into? I tried states for both newly created and for default Ecommerce pipeline, no luck.
Documentation and video indicate that Deals enter the pipeline by default(not works for us as well unfortunately), but we have several pipelines, how to set a specific one?
Problem solved by myself.The reason is the lack associated Contact. First I need to create a Contact, then associate Deal to it. Deals without linked Contacts are hidden.
Problem solved by myself.The reason is the lack associated Contact. First I need to create a Contact, then associate Deal to it. Deals without linked Contacts are hidden.
Last I was aware, you cannot change the default pipeline when using eCommerce Bridge. Here's a reference. It's certainly possible something has changed since September, but I haven't seen anything specific.
I hope that helps!
Josh
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Josh Curcio HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers. HubSpot Platinum Partner & HubSpot Certified Trainer
Aug 6, 202110:20 AM - edited Aug 6, 202110:24 AM
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How to specify pipeline for Deal?
SOLVE
Thanks @Josh ! yes, this is what I worried about, it will be interesting to hear relevant information to date.
I've retested successfully Lead creation using default Ecommerce pipeline stage "checkout_pending", and result is the same, I see nothing on Deals page for default Ecommerce pipeline.