How to know user's uninstall

Motoya
Participant

Hi 

I have develped integration app with hubspot.

Is there any methods to know when and if user uninstall my app?

This is so important for user and app develper because when we should cancel subscription and sending invoice for customers.

 

0 Upvotes
2 Replies 2
dennisedson
Community Manager

Hello @Motoya 

There is currently no method of doing this, but I fully appreciate the use case for it. 

You are not alone in thinking this as you can see in this post authored by @JustinDowty .  @Mike_Eastwood jumped on that bandwagon as well 🙂

I looked through the ideas board and could not find this.  Would you mind adding this to the ideas board and let us know the link to the post.  Then we can all add upvotes (the more upvotes, the more likely it will be considered by the product teams!)

 

Thank you!!

Thanks,

Dennis




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Mike_Eastwood
Key Advisor | Gold Partner

Hi @Motoya 

 

The only workaround I could think of (that I haven't implemented yet) is to test the OAuth Tokens (assuming HubSpot cancles the tokens on uninstall).

 

I agree, it would be really useful to have a Webhook or API Endpoint from HubSpot.

 

Cheers

Mike