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How to identify a contact in the chat?
SOLVE
Participant
Aug 30, 2018 4:09 AM
Hi,
how can I identify a visitor in the chat box? I've tried the identify API
var _hsq = window._hsq = window._hsq || [];
_hsq.push(["identify", { email: "${email}" }]);
but it didn't work. New chat conversations still appear as "Uknown Visitor"
I'd appreciate your help.
Thanks,
Lukasz
Solved! Go to Solution.
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