How to get the associations of a particulat ticketId?

[Abishek-d]

Can you please share the API to get all the associations information of a particulat ticketId

also please share v3 equivalent of the below api legacy API

"/crm-associations/v1/associations/{ObjectId}/HUBSPOT_DEFINED/{associateTypeId}"

[Teun · Accepted solution]

Hi @Abishek-d ,

You can retrieve the associated objects of a ticket by making a GET request to https://api.hubapi.com/crm/v3/objects/tickets/{ticketId}?associations=contacts as explained in the docs.

This will include the ID's of the associated objects in the response.

This will return 

[AHernández60]

Hello @Abishek-d 

Using the v3 associations API, you can retrieve all Contact from a ticket with something like this:

var client = new RestClient("https://api.hubapi.com/crm/v3/associations/ticket/contact/batch/read");

var request = new RestRequest(Method.POST);

request.AddHeader("accept", "application/json");

request.AddHeader("content-type", "application/json");

request.AddHeader("authorization", "Bearer YOUR_ACCESS_TOKEN");

request.AddParameter("application/json", "{\"inputs\":[{\"id\":\"12345\"}]}", ParameterType.RequestBody);

IRestResponse response = client.Execute(request);

I hope this can help you as a solution.

Let me know if I you need a more detailed solution.

Regards