APIs & Integrations

Hubmonks
Mitglied

How to enabled "hubspotutk" Cookies?

Hubspot stores "hubspotutk" cookie in some of Hubspot Website, But in my website it is not showing. I have referred Knowledge Base but not found any proper reason.

 

So how to enbled it in my website?

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2 Antworten
jackcoldrick
HubSpot Employee
HubSpot Employee

How to enabled "hubspotutk" Cookies?

Hi @Hubmonks,

 

The "hubspotutk" is the cookie we drop on a visitors browser when they arrive on your website and our tracking code fires. Can you check to ensure you have the tracking code correctly installed

 

Alternatively if you are using our cookie banner we will only drop this cookie if they consent to being tracked and opt in to cookies.

 

I'm also happy to take a look at your site if you can include the link here.

 

Regards,

Jack

Jack Coldrick
Solutions Engineer @ HubSpot
Add me on LinkedIn
NMolokova
Mitglied

How to enabled "hubspotutk" Cookies?

Hi Jack,

 

We are experiencing similar problem.
- HubSpot form installed well

- It works fine

- When we add a cookie consent (Cookiebot) to ask our users for consent, we see that the contacts are not passed to Hubspot, and we get an email 'No hubspotutk in cookie fro senHubspotAPI function.'

But we can't opt-in our users automatically for all of the cookies or HubSpot cookies. Therefore, it does not comply with the GDPR policies.
How can we integrate our form with Hubspot and use cookie consent properly?

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