How to Implement API Chat Integration for Customer Loggedin page.
Apr 6, 2020 3:33 PM
We are trying to integrate HubSpot Chat/conversation feature in our Website and mobile app with following requirement.
1) Once Customer log in to our App/Website with user id and password, we have Help tab, within Help section we need Chat icon and when user click it it should pop up chat window for further communication with our Service team.
2) Chat Functionality should have Live chat + Knowledge base + Bot functionality available.
I didnt understand how to implement it, can you provide me few examples?
I have already implemented and tested HubSpot Stnadard LiveChat/Bot/Knowledge base solution as per this documentation https://knowledge.hubspot.com/chatflows/create-a-live-chat, however its not helpful as those solutions are direct website link based, not for logged in Id and password user based websites.
Let me know what are best solutions you have.