APIs & Integrations

makaiharris
メンバー

How do I change which hub ID my website uses to pull files?

解決

Hi,

 

Our website is currently grabbing files from our old, deleted hub ID. We transferred all of our files to a new hub id before the account was deleted. Now we need to direct our website to grab from the new hub id's file manager.

 

I think I found where to change the hub id in our template but it's in a custom field module which I can't quite figure out how to edit. When I open the rich text custom field module it says "custom-id"  

 

Thank you!

 

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1件の承認済みベストアンサー
IsaacTakushi
解決策
HubSpot Employee
HubSpot Employee

How do I change which hub ID my website uses to pull files?

解決

Hi, @makaiharris.

 

It looks like my colleague Lynsey is helping you on this in support ticket #2505242. I'll work with her to get to get you a resolution. Thanks for your understanding!

Isaac Takushi

Associate Certification Manager

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1件の返信
IsaacTakushi
解決策
HubSpot Employee
HubSpot Employee

How do I change which hub ID my website uses to pull files?

解決

Hi, @makaiharris.

 

It looks like my colleague Lynsey is helping you on this in support ticket #2505242. I'll work with her to get to get you a resolution. Thanks for your understanding!

Isaac Takushi

Associate Certification Manager