How can I use timeline event value in workflow emailSOLVE
Dec 8, 2019 9:13 PM
The app number of my account is 207905, timeline event id is 395312.
I try to create the timeline event type, and can use it in workflow, to start a email send action to contact which fulfill the timeline event value in the contact.
Then, I want the email be send to have value which I specific in that timeline event, which seems need to be done by contact properties, as it will not show timeline event value in email create interface.
So, it seems I need to link the timeline event value to certain contact property.
I do this action by Hubspot default contact property, for ex., twitterhandle, and can get success, the contact property value can be update by timeline event value, and I can use the value in workflow email.
Then, I try to do this by contact custom property, as the default property may not so meaningful for my specific case, then I found the contact custom property never update success by timeline event.
I can't see my custom contact property in the "Contact property mapping" dropdown box when edit the timeline event property, and when I try to add it as the description say I can add it manually, it can be added, but when send my timeline event, to check the related value in contact, it is still empty.
Is this caused by lack some specific sequence I need to do? if yes, please help to give me some example to make it work.
I also found some old link ask the same question on this fourm, which is long time before.
Solved! Go to Solution.