How can I subscribe custom object webhook events?

[JZhao]

I created a few custom objects and installed an app. I'd like to subscribe webhook events on these objects. But in below configuration, it doesn't show custom objects. How can I subscribe to custom object events?

Create webhook subscriptions by choosing the objects you're interested in and the events you'd like to listen for.

Which object types?

Select one or more object types

Listen for which events?

Select one or more event types

Which properties?

Select or enter a property name

[RMones · Accepted solution]

Hi @JZhao ,

I think there is no other option at this moment. App Webhooks on Custom Objects are not supported at this moment.

Regards,

Ronald

[keurcien · Accepted solution]

It seems now available in beta now!

You need to toggle the Expand object support in your webhook subscription!

[LMattioli]

Hi keurcien. How were you able to see your custom objects listed on the dropdown? I can't find mine; apparently, only standard objects are being listed... I've already toggled the new feature behavior.

Thank you in advance!

[crespire]

Did you solve this? I'm trying to get this done via the API but I'm getting back a scope missing error, even though we have it requested.

[Victor_Becerra]

Hi @crespire,
Thanks for your comment!

To ensure your question or topic gets the best visibility and a wider range of responses from the community, it's usually best to start a new thread rather than adding to an older one.
A fresh post will help your query stand out to everyone who browses the forum, increasing the chances of someone with relevant insights or solutions seeing and responding to it quickly.

Feel free to tag me in the post and I'm happy to get you started.
Best, 

[Eric_Goldman]

Check out Sequin as a way to trigger events when custom objects change: https://blog.sequin.io/what-to-do-without-hubspot-webhooks/

[jmbray]

+1 for requesting this functionality. A Webhook for custom objects would be helpful. Thank you!

[JZhao]

Alright, thanks for confirming that. 

[RMones · Accepted solution]

Hi @JZhao ,

I think there is no other option at this moment. App Webhooks on Custom Objects are not supported at this moment.

Regards,

Ronald

[JZhao]

Hi @RMones , when I look at how workflow works, it is not really a good solution for webhook. Because webhook events need to happen whenever a change happens on the custom object. In workflow, there is no such option. I have to specify creteria for every property change which is impossible to be done in workflow. Especially when you consider people keep adding new properties or deleting old properties from object type.

So is there anyother solution for webhook on customer object?

[RMones]

Hi @JZhao ,

I checked my test environment; And I can select by Workflows my Custom Objects, and then it's possible to select the Webhooks. Are you looking for that?
When u want to use that, make sure you selected Start from Scratch.

Regards,

Ronald

[JZhao]

Hi @RMones , start from strach is only available for Contact-based object. There is no such option for other objects.

[dennisedson]

Hi @JZhao again 😀

@BStump asked a similar type of question here.  Wonder if @RMones idea would work for you?

[JZhao]

Hi @dennisedson , 

@RMones 's idea is to pull data from hubspot rather than triggering a webhook event. It requires us to cache the data and compare what is changed in our backend service. This will give us a lot of work to implement it. Is there a solution to support webhook events from customer object?