Having trouble using the hubspot tracking code API with google tag manager

[MRobbins]

Hi there, I have recently set up a code in google tag manger to store a cookie based of a query parameter. That cookie is then supposed to be pushed to a user after they submitted a form. The purpose is to figure out where a person came from to get to our site. I've set up the following code but still have no success. I've also tried placing an email manualy, but it still does not update the user. Please help!

<script>

  function getCookie(name) {
      var nameEQ = name + "=";
      var ca = document.cookie.split(';');
      for(var i=0;i < ca.length;i++) {
          var c = ca[i];
          while (c.charAt(0)==' ') c = c.substring(1,c.length);
          if (c.indexOf(nameEQ) == 0) return c.substring(nameEQ.length,c.length);
      }
      return null;
  }

var urlParams;
(window.onpopstate = function () {
    var match,
        pl     = /\+/g,  // Regex for replacing addition symbol with a space
        search = /([^&=]+)=?([^&]*)/g,
        decode = function (s) { return decodeURIComponent(s.replace(pl, " ")); },
        query  = window.location.search.substring(1);
  
    urlParams = {};
    while (match = search.exec(query))
       urlParams[decode(match[1])] = decode(match[2]);
})();
  
  var theref = urlParams["ref"];
  document.cookie = "ref="+theref+";max-age=7200";

window.addEventListener("message", function(event) {
  if (event.data.type === "hsFormCallback" &&
    event.data.eventName === "onFormSubmit" &&
    event.origin === document.location.origin) {
    
    setTimeout(function(){ 
      var _hsq = _hsq || [];
      _hsq.push(["identify",{
          usertoken: getCookie("hubspotutk"),
          referrer: getCookie("ref")
      }]);
    }, 10000);
  }
});

</script>

[mangelet · Accepted solution]

@MRobbins consider calling out a  _hsq.push(['trackPageView']); after the identify method.

> The identify function only sets the identities in the tracker. The identities do not get passed to HubSpot until you make a separate trackPageView or trackEvent call like `_hsq.push(['trackPageView'])`.

[dennisedson]

@piersg , have any thoughts on this?