APIs & Integrations

gbe
Participante

Have a second API KEY

resolver

Is there a way (even temporarily) to get 2 API Keys?

 

We have lots of integration, and we are not abe to rotate the key on all of them, without a significant downtime.


I don't find any way on the API Key settings, nor in the documentation:https://knowledge.hubspot.com/integrations/how-do-i-get-my-hubspot-api-key

 

I have seen other post asking for mutliple API Keys (one per integration) or with finer grain permission. That would be even better, but this request is much more humble, so might be trivial to implement from your R&D.

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Willson
Solução
HubSpot Employee
HubSpot Employee

Have a second API KEY

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Hi @gbe 

 

This is a regular request we see quite often but something we're not currently supporting.

 

We do have this added as a feature request on our Ideas Forum and so i'd recommend heading over to this post to upvote this request:

https://community.hubspot.com/t5/HubSpot-Ideas/HAPI-Key-Security/idi-p/255492

 

Product Manager @ HubSpot

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4 Respostas 4
Lauren_D
Participante

Have a second API KEY

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Agree with GBE and cbn. Our development team is scratching their heads on why this is so different than every other integration. We were told to "have all of the pages open at once" but no system updates instantaneously, so this suggestion does not solve the issue at all. Downtime = lost revenue and frustration for potential and current customers. We now have to wake up in the middle of the night to deploy changes across our entire system as the best attempt at minimizing down time 😞 Please address this! 

Willson
Solução
HubSpot Employee
HubSpot Employee

Have a second API KEY

resolver

Hi @gbe 

 

This is a regular request we see quite often but something we're not currently supporting.

 

We do have this added as a feature request on our Ideas Forum and so i'd recommend heading over to this post to upvote this request:

https://community.hubspot.com/t5/HubSpot-Ideas/HAPI-Key-Security/idi-p/255492

 

Product Manager @ HubSpot
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JBonfante
Membro

Have a second API KEY

resolver

Is this technically a soltuion? 

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CBN
Top colaborador(a)

Have a second API KEY

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Hello @Willson ,

 

This is VERY unfortunate as we may end up with gaps  in our integration.

Normally you would have a grace period for the old key which would give you e.g. 24 hours to get all related systems updated. We cannot just release a new version and HOPE that nothing happens during the interval from where the key is changed in HubSpot and then it is deployed with our own app.

 

Please contact me in case you want to know how these things work in the real world and not in your lab.
Thanks.

 

Christian