APIs & Integrations

MRodgers
Participant

Hapikey invalidated

SOLVE

I am getting an error on a whitepaper download on our site that says "Hapikey has been invalidated" how do I fix and update a new version of the whitepaper? Thank you.

0 Upvotes
1 Accepted solution
dennisedson
Solution
HubSpot Product Team
HubSpot Product Team

Hapikey invalidated

SOLVE

It looks like you are using the Bloom from Elegant Themes. 

I have not personally used it, but I imagine that you are using an expired hapikey and need to give it the refreshed version. 

You can locate the hapikey in your portal by following the instructions here

View solution in original post

4 Replies 4
webdew
Guide | Diamond Partner
Guide | Diamond Partner

Hapikey invalidated

SOLVE

Hi @MRodgers ,

It seems like you are using expired hubapi key .please goto your settings of the portal>integeration>api key and then create new api key and use that.

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

dennisedson
HubSpot Product Team
HubSpot Product Team

Hapikey invalidated

SOLVE

Hi @MRodgers 

I am not clear on what the issue is. What does the hapikey have to do with the download?

0 Upvotes
MRodgers
Participant

Hapikey invalidated

SOLVE

Here is a screenshot:

MRodgers_0-1627325574047.png

 

dennisedson
Solution
HubSpot Product Team
HubSpot Product Team

Hapikey invalidated

SOLVE

It looks like you are using the Bloom from Elegant Themes. 

I have not personally used it, but I imagine that you are using an expired hapikey and need to give it the refreshed version. 

You can locate the hapikey in your portal by following the instructions here