Hapikey invalidated

[MRodgers]

I am getting an error on a whitepaper download on our site that says "Hapikey has been invalidated" how do I fix and update a new version of the whitepaper? Thank you.

[webdew]

Hi @MRodgers ,

It seems like you are using expired hubapi key .please goto your settings of the portal>integeration>api key and then create new api key and use that.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

[dennisedson]

Hi @MRodgers 

I am not clear on what the issue is. What does the hapikey have to do with the download?

[MRodgers]

Here is a screenshot:

[dennisedson · Accepted solution]

It looks like you are using the Bloom from Elegant Themes. 

I have not personally used it, but I imagine that you are using an expired hapikey and need to give it the refreshed version. 

You can locate the hapikey in your portal by following the instructions here