Hanging page upon dev account creation

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I am having an issue where I cannot sign-up for a dev account with an existing account. The log-in page just hangs indefinitely when fetching info. See below.

 

Screenshot 2019-06-11 at 11.56.13.pngRedacted for privacyScreenshot 2019-06-11 at 11.58.12.pngHangs on this page indefinitely

Hardware: 2015 iMac

OS: macOS Mojave 10.14.5

Browsers (tried both):

  • Chrome: Version 75.0.3770.80 (Official Build) (64-bit)
  • Firefox: Version 67.0.1 (64-bit)

 

I've tried clearing cache and cookies, but that made no difference.

 

Any help would be greatly appreciated, as I need to create a dev account ASAP so we can sort an API task for a client.

 

Thanks in advance.

 

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New Contributor

No worries. It seems to have resolved itself overnight. Feel free to close the thread Smiley Happy

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Community Manager

Hey @DigitalChamps ,

 

Can you open up the Chrome Developer Tools (cmd + shift  + c) and look for errors in the 'Console' and 'Network' tabs? Feel free to direct message me so that you can share account information (email, hub id) if you wish.

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New Contributor

No worries. It seems to have resolved itself overnight. Feel free to close the thread Smiley Happy

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