Handle Webhook Request

[Sanjeewa_Dias]

I encountered a scenario where I needed to capture a change in a property value within a Quote Line Item field (e.g., Margin), and update a corresponding property in the associated Deal record based on some calculations.

To address this, I implemented the following workaround:

1. Created a webhook to detect changes in the Line Item property.

2. Developed a Node.js application to process the webhook's POST requests and hosted it on a third-party platform (Heroku).

3. Utilized standard HubSpot APIs in Node app to fetch the relevant data from HubSpot and update the corresponding field.

I would like to know if this workaround is an appropriate approach to handle the described scenario.

Do you have any suggestions for improvement or alternative solutions?

[zach_threadint · Accepted solution]

Hi @Sanjeewa_Dias 👋

That solution sounds good to me 👍

A couple of tips regarding HubSpot APIs and webhooks:

1. You might like to consider using an established HTTP requests library (e.g. Python's 'requests' or Node's 'axios') to interact with HubSpot's APIs (rather than using a HubSpot API Client Library). The client libraries have many known issues, especially with documentation and backwards comptability.
2. Always validate your incoming requests to ensure they originate from HubSpot.

I hope that proves helpful. Please let me know if you have any follow-up questions.

[Sanjeewa_Dias]

Hi @zach_threadint 👋,

Thank you for your prompt reply and the helpful tips!
I have a few additional queries:

1. Is there a dedicated hosting platform for HubSpot-specific app hosting?
2. Do you have suggestions for hosting platforms? (e.g., Heroku, etc.)

Looking forward to your insights!

Thanks,
Sanjeewa.

[zach_threadint]

Hi @Sanjeewa_Dias 👋

No problem, happy to help 🙂

In response:

1. Not really. Sometimes it's possible to handle this kind of use case via HubSpot's "Serverless functions" feature. But it's not really designed for that. I generally recommend hosting outside of HubSpot for these kinds of use cases.
2. I work mostly with Google Cloud Run (either via a "service" or a "function"). I find it works well and is generally cost effective.

Hope that helps.

[Sanjeewa_Dias]

Thank you @zach_threadint .
Appreciate your insights on this.