Getting Call info to Hubspot through url

[PSkaug]

Ok, so our phone system support posting call infomation on all incoming calls to an url. Meaning that if external number X calls our employee Y or any of our numbers, that can trigger an link with that information. Example:

https://hubspoturl.com/recieveorgid=@o&anr@a&bnr=@b&cnr=@c&gnr=@g&svargr=@n

where the variables are as follows:

• @o = Our ID
• @a = A-number (callers number)
• @b = B-number (the number they called)
• @c = C-number (agent number)
• @g = G-number (External number)
• @n = Name of group

Is there a way to easily post this to Hubspot and have it post to the correct categories?

[JBeatty · Accepted solution]

HI @PSkaug,

If you are on CMS Enterprise you have access to serverless functions which you could post to that URL and then write code that you set up to create the call engagmenet on the contact record. If you do not have CMS Enterprise you could put that code on AWS, but either way you would need a developer to build that custom itnegration for you, since hubspot can not natively digest that information.

Best,