Get error when redirecting to Auth Window after HubSpot removed API Key

[KWong2]

Our client cannot connect to his HubSpot account theu Auth Pop-up Window after HubSpot removed API Key access. It worked before and we didn't changed our code base. Could you check and see how can we can fix this for our client?

create a new connectionselected the HubSpot account as ussualBut get the error finally

[tominal]

Hey @KWong2,

I had this exact frustrating issue before. According to HubSpot support, you must be a super administrator on the HubSpot portal in order to install apps. The specific permission to install apps do not work unless they fixed it.

Hope that helps!

[TiphaineCuisset · Accepted solution]

Hi @KWong2 

Thank you for reaching out.

It seems like there is an issue with permissions? What's the documentation that's linked in the error message, does it help?

I want to tag some of our experts here - @Teun @LMeert @tominal do you know what may be happening here? 

Thank you!

Best

Tiphaine