APIs & Integrations

iansimpson3
Member

Get Closed Date From Ticket API

SOLVE

Hi,

 

I'm trying to get the closed date for a ticket(s) by using the search request via a POST request (below URL). 

 

https://api.hubapi.com/crm/v3/objects/tickets/search?hapikey={{hapikey}}

 

Using the below json:

 

{
   "filterGroups":[
      {
         "filters":[
            {
               "propertyName":"closedate",
               "operator":"GT",
               "value":"1589414400000"
            }
         ]
      }
   ]
}
 
I'm getting a 400 Bad Request response ... I guess my questions are
 
  • is it possible to get a ticket, or tickets by closed date? 
  • If so, how is this achived using the ticket (v3) api?
 
 Thanks,
 
Ian
0 Upvotes
1 Accepted solution
dennisedson
Solution
Community Manager
Community Manager

Get Closed Date From Ticket API

SOLVE

Hey @iansimpson3 

I think you are just not using the correct internal name of closed date here.  Try closed_date

You could verify the name by looking either calling the properties endpoint or searching via the UI

Property_settings.png

 

Thanks,

Dennis




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View solution in original post

dennisedson
Solution
Community Manager
Community Manager

Get Closed Date From Ticket API

SOLVE

Hey @iansimpson3 

I think you are just not using the correct internal name of closed date here.  Try closed_date

You could verify the name by looking either calling the properties endpoint or searching via the UI

Property_settings.png

 

Thanks,

Dennis




HubSpot Community Developer ShowMake sure to subscribe to our YouTube channel
where you can find the HubSpot Community Developer Show
iansimpson3
Member

Get Closed Date From Ticket API

SOLVE

Hi @dennisedson ,

 

This works perfect!! appreciate the help and quick response!!

 

Thanks, 

 

Ian