I am facing the same issue. If I submit data in my form through localhost I recieve it in my hubspot form details but if I submit it from live website I don't get anything. (This is a non hubspot form) This is my website https://emumba.com/. and this is my tracking code: 20106302
Could you tell me a little bit more about your process for submitting form data to HubSpot? Are you using the Non-HubSpot Form collector, OR are you using the Submit Form endpoint from our Forms API?
If you are using non-HubSpot forms, could you provide a link to the page with the external form and share your HubID so I could take a look?
Alternately, if you are using the forms API, could you provide an example request body for troubleshooting?
Hey, thanks for the concern. My site is "https://gomotopia.com". I've implemented form tags for non-hubspot forms. Earlier I got the form submission data to my hubspot console but after that I'm unable to get any data from my site. I got some entrys from my localhost/finance, localhost/contactUs, etc. but not getting things from live site. It would really be helpful if this got solved as quickly as possible.
Thanks for providing that info. Would you mind confirming an example form you're experiencing this issue with?
The first form I noticed on the website where the visitor is prompted to submit their license information does not meet the documented technical requirements for Non-HubSpot forms.
Specifically:
Form was introduced after the page completed loading. The tool scans the page as soon as it loads and listens to submissions on forms that were present at that point.
Form contains a sensitive field, such as credit card number.
If you want to submit the information for this form to HubSpot, it will be necessary to use the Forms API or use a static HTML form without fields containing sensitive information.
Let me know if I'm off-base here, or if you want me to look at a different form.
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