First event in Timeline in UI

[gpiskorsky]

Hi,

I load as timeline events for contacts their historical activity from our ESP. And I see that first event, which starts timeline of contact and creates them, does not shows in user interface. But event exists if I query it directly via API.

For example user with email george@example.com was created in my Dev account via first event loaded to timeline. This event exists in HubSpot:

[root@elk hubspot]# curl -XGET 'https://api.hubapi.com/integrations/v1/185893/timeline/event/386410/46IpsrFeRF6XKcb2OA0dLQ' -H 'Authorization: Bearer XXXX' | jq     
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   419    0   419    0     0    555      0 --:--:-- --:--:-- --:--:--   554
{
  "objectType": "CONTACT",
  "eventTypeId": 386410,
  "extraData": null,
  "timelineIFrame": null,
  "objectId": 151,
  "timestamp": 1548853547000,
  "domain": "",
  "applicationId": 185893,
  "utk": "",
  "email": "george@example.com",
  "portalId": 5274723,
  "id": "46IpsrFeRF6XKcb2OA0dLQ",
  "sg_message_id": "hRNG0juMTiSZFRf1wFYLuQ.filter0082p3las1-8713-5C51A115-27.152",
  "sg_event_id": "46IpsrFeRF6XKcb2OA0dLQ",
  "category": "e.2019-01.w05.buy1",
  "event": "processed"
}

 But this event does not shows in UI. UI shows all events which I loaded, except first one.

Is this a bug or I missed something?

[IsaacTakushi]

Hi, @gpiskorsky.

I am not able to retrieve that event with https://api.hubapi.com/integrations/v1/185893/timeline/event/386410/46IpsrFeRF6XKcb2OA0dLQ. Instead, I get a 404. Does it still exist, or can you provide another example?

You also say the "UI shows all events which I loaded, except first one," but I don't see any other events on this contact. Can you share another example which has events visible on the timeline? (The lifecycle stage change and list addition events are not Timeline API events.)

[gpiskorsky]

It is strange. I wrote initial message after checking with two contacts - both had the same issue. But now I load same events to them, and I see all of them in UI.

[IsaacTakushi]

Hi, @gpiskorsky.

Could you share links to the contacts showing timeline events?

[IsaacTakushi]

Hey, @gpiskorsky.

Did you ever resolve this issue? If so, I'd love to know what you did!