APIs & Integrations

ravitej
Member

Fetching Whatsapp activity posted to Timeline through API

Hi,

  We using Niswey's HubChat as our integration of Whatsapp which posts the conversation history and activity to Contact's timeline. Would like to fetch this information through API. From the timeline API i can see that timeline events can be fetched if the timeline ID is available, but there is no API fetch all the timeline IDs associated with any contact of deal. For timeline events created by a third party app, we obviously wouldn't be having the timeline event ID. Is there a way where i can fetch the timeline activity posted to any contact or deal through API?

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WendyGoh
HubSpot Employee
HubSpot Employee

Fetching Whatsapp activity posted to Timeline through API

Hey @ravitej,

 

Thanks for sharing your detailed use case.

 

At the moment, this is currently not possible. Having said that, if you'd like to retrieve other contact's timeline activities, you can do so via existing APIs such as Engagements API, Email Events API. 

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ravitej
Member

Fetching Whatsapp activity posted to Timeline through API

Can any Mod or someone who has done this previously help with this? Would be of great help 

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