APIs & Integrations

bao
Member

FTP issues with listing files and uploading

Early last week, FTP was working fine. It listed all of my files, and allowed me to upload files.

Now, when I FTP in, I only see 3 files, when I should have 9 files in there. Also, I'm not able to overwrite any of the 6 missing files.

I also noticed that the Design Tool UI lists all but the 3 files that I see in the FTP folder.

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Derek_Gervais
HubSpot Alumni
HubSpot Alumni

FTP issues with listing files and uploading

Hi @bao,

Are the files you can see via FTP visible in a different folder in-app? It sounds like the folder structure was changed/updated somehow and it 'hid' the files in question. Also, can you send me your Hub ID so that I can check out your portal?

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