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Error when trying to update an engagemement activity
SOLVEDec 4, 2020 4:58 PM
Not sure what I am doing wrong. Here is the Request and Response info for my Update
REQUEST INFORMATION
Method: PATCH
URL/Path: https://api.hubapi.com/engagements/v1/engagements/9846326999
Headers: Content-Type: application/json, Accept: application/json
Params: hapikey=:censored:36:a04562ec86:
Data:
{
"engagement": {
"active": true,
"type": "CALL"
},
"associations": {
"contactIds": [
5025901
]
},
"metadata": {
"recordingUrl": "https://ringcentral.github.io/ringcentral-media-reader/index.html?media=https://media.ringcentral.co..."
}
}
RESPONSE
{"status":"error","message":"Invalid input JSON on line 1, column 1: Cannot construct instance of `com.hubspot.engagements.base.detail.views.EngagementDetailViewWithJson` (although at least one Creator exists): no String-argument constructor/factory method to deserialize from String value ('{\"engagement\": {\"active\": true,\"type\": \"CALL\"}, \"associations\": {\"contactIds\": [5025901]},\"metadata\": {\"recordingUrl\": \"https://ringcentral.github.io/ringcentral-media-reader/index.html?media=https://media.ringcentral.co..."}
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Accepted Solutions
Dec 5, 2020 1:41 AM
According to the new documentation this API is currently under development and is not really "out there".
https://developers.hubspot.com/docs/api/crm/engagements
According to the old documentation (that has proven to be outdated and incorrect in many cases) the associations cannot be modified through engagements. You need to use associations API for that part of your code.
Statements about associations in engagements here: https://legacydocs.hubspot.com/docs/methods/engagements/engagements-overview
Put your association through this api and remove it through this call
https://developers.hubspot.com/docs/api/crm/associations
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