Error on try load chat

SOLVE
matheusmurta
Participant

Error on hubspot load chat: 

 

window.HubSpotConversations.widget.load({ widgetOpen: false });

events.js:25 Uncaught TypeError: Failed to execute 'dispatchEvent' on 'EventTarget': parameter 1 is not of type 'Event'.
at o (events.js:25)
at Object.messagesInitialized (events.js:33)
at WidgetShell.js:548
at XMLHttpRequest.<anonymous> (fetchWidgetData.js:60)
o @ events.js:25
messagesInitialized @ events.js:33
(anonymous) @ WidgetShell.js:548
(anonymous) @ fetchWidgetData.js:60
XMLHttpRequest.send (async)
h @ fetchWidgetData.js:79
value @ WidgetShell.js:547
(anonymous) @ throttle.js:25
value @ WidgetShell.js:592
d @ startOnceReady.js:32
l @ startOnceReady.js:43
(anonymous) @ start.js:19
n @ bootstrap:19
(anonymous) @ bootstrap:83
(anonymous) @ bootstrap:83

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1 Accepted solution

Accepted Solutions
Derek_Gervais
Solution
HubSpot Employee

Hey @matheusmurta ,

 

This seems like the same issue we're working on in the following topic: If it's alright with you, let's try to consolidate our work to a single topic?

https://community.hubspot.com/t5/APIs-Integrations/Erro-in-HubSpotConversations-widget-load-on-Event...

View solution in original post

0 Upvotes
1 Reply 1
Derek_Gervais
Solution
HubSpot Employee

Hey @matheusmurta ,

 

This seems like the same issue we're working on in the following topic: If it's alright with you, let's try to consolidate our work to a single topic?

https://community.hubspot.com/t5/APIs-Integrations/Erro-in-HubSpotConversations-widget-load-on-Event...

View solution in original post

0 Upvotes