APIs & Integrations

gmurghai
Member

Error CRM Extensions - Response deserialization error

SOLVE

Our CRM extension was working until about 1:12PST.

 

We are now getting consistent "Response deserialization error"

 

We have not changed any code today.

 

This is an example of the simplest response we are sending:

{"primaryAction":{"type":"ACTION_HOOK","httpMethod":"POST","uri":"https:\/\/domain.net\/hubspot\/action?did=1606835444&amt=&cid=&cname=","label":"Create New"}}

 

I changed the did and the URL domain and action for this post in the message above

0 Upvotes
1 Accepted solution
gmurghai
Solution
Member

Error CRM Extensions - Response deserialization error

SOLVE

We just figured it out.  I'm thinking there must have been a change on the Hubspot side as we didn't make any changes over here.  They perhaps got more restrictive about the return headers.  

 

We changed the header in our response to this and it started working again:

 

Content-Type:
application/json
 
Good luck let me know if it works for you.

View solution in original post

3 Replies 3
jac
Member

Error CRM Extensions - Response deserialization error

SOLVE

We are getting the same message "Response deserialization error". Our extension was working until  2/21/2020 10:51:18 AM EST. 

0 Upvotes
gmurghai
Solution
Member

Error CRM Extensions - Response deserialization error

SOLVE

We just figured it out.  I'm thinking there must have been a change on the Hubspot side as we didn't make any changes over here.  They perhaps got more restrictive about the return headers.  

 

We changed the header in our response to this and it started working again:

 

Content-Type:
application/json
 
Good luck let me know if it works for you.
jac
Member

Error CRM Extensions - Response deserialization error

SOLVE

Thank you. That solved my issue too.

0 Upvotes