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Engagement body html being changed?

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We create a lot of engagements on behalf of users and noticed that the formatting has recently broken.

 

Firstly, new lines are being lost

Secondly, it looks like html we provide is being manipulated, for example < p > are being removed, and our <li> are being changed/injected?!

 

Could you shed any light on what is happening here?

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Hi @jimig 

 

Would you be able to provide any example of any calls you've made recently where this issue has been encountered? If you could provide the request body and a reference to where this engagement is in your portal, that would be great!

Matthew Willson

HubSpot Developer Support
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