Engagement Owner ID
Aug 25, 2020 7:18 AM - edited Aug 25, 2020 10:41 AM
I am working on engagement API
The OwnerID, CreatedID of an engagement is same.
When I used that ownerID to get information of the user via Owner API I did not get any result. When listed all owners and searched for the oWnerID value then I found that value in remoteId of that user. Means ownerID field in engagement has the value of remoteID field of ownner. This has stopped me to proceed further on my development as I can not get user information based on ownerId found in engagement.
Just to make a note, these engagements are created from Jimnney, an app which can be used to make call and notes, and then these will be synced to Hubspot
can you please help me out to overcome this hurdle?