When I update a call using the engagement API, I use the body parameter hs_call_recording_url and fill it with a valid URL of a call recording. It works as intented.
The issue I have is that the URL that i used will eventually expire (few hours later) and will change for an URL that will not be compatible for web browser to read.
Is there a way to upload an call recording assiciated to a engagement call that would be permanent even if the URL of the recording expires?
P.S. The file format is .WAV and I am using a private application in my Hubspot account
Hi, @Girtin👋 This isn't a feature. If you have a moment, adding your suggestion to the Ideas Community and getting some upvotes will be very helpful in getting your suggestion in front of the Product team. If you add a link back to your Idea post, I'll be sure to give it an upvote to help get the ball rolling.
Thank you for your proposition. I would have considered it but I ended using the file import API to store my call recording file and then using the URL from that file to my hs_call_recording_url body parameter.
Since the file will always be accessible from there, it fixes my issue.
Hi, @Girtin👋 This isn't a feature. If you have a moment, adding your suggestion to the Ideas Community and getting some upvotes will be very helpful in getting your suggestion in front of the Product team. If you add a link back to your Idea post, I'll be sure to give it an upvote to help get the ball rolling.
Thank you for your proposition. I would have considered it but I ended using the file import API to store my call recording file and then using the URL from that file to my hs_call_recording_url body parameter.
Since the file will always be accessible from there, it fixes my issue.